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 How can I get a tutorial to get started?
Simply click here to open the Getting Started Guide in a new window! Or, right-click on the link and choose 'Save Target As...' to save this file to your hard drive, otherwise it will open in a new window. It is in Adobe Acrobat format, which is required to open the document.
What are your system requirements to run Precinct Connection? Is there a limit as to how many cases I can put in the demo?
There is no limit on how many cases you can load into the demo of Precinct Connection. The demo (and purchased program) allow unlimited cases, all of which will remain in the database should you decide to purchase the software.
Do you need to log into my computer to give me a demo of your software?
No. We do not need to personally show you our demo. Unless, of course, you want us to! Our no-obligation demo is freely downloaded by you and installed on your computer at your leisure. It is simple to set up, and simple to start using immediately. Just download, install, and enjoy! If they don't let you play with their software in the privacy of your home or agency on your own, buyer beware.
If I purchase your software, and am happy with it and never use support, will the software stop working if I don't renew my support plan?
NO! Your software DOES NOT stop working as soon as your support plan expires! With Precinct Connection, it is not required that you renew your support agreement every year. And if you choose not to, your software will continue to do what you paid for.
Is Precinct Connection installed on my computer, or is it web-based?
Precinct Connection is not web-based, and is installed on your computer. We do not require Internet access to run our software.
What are your support hours?
We have live phone coverage from 8:00 AM to 5:00 PM EST Monday through Friday. After-hours support is available for emergencies through our paging system.
Can I run Precinct Connection on more than one computer and if so, will it cost extra?
Run our software on as many computers as you want within your agency... from one to 100, or more! There is never an additional charge for sharing the database
amongst all of the networked computers in your facility.
How do I share the database between several computers on my network? What type of training do you offer? How can I email support?
A special form for submitting support requests can be accessed by clicking here or you can email them directly at support@bluecrystalsoftware.com.
How can I get remote support? How do I get to the online product support center? |
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